Salon Lofts

“Daniqua at Hello Sugar made this experience flawless for me!!! Super helpful with every step of the process and got me in and out in about 15 minutes!!”

“If I could leave 0 stars I would. I had an appointment with Sydney Hill for an all over dimensional blonde session. I showed her photos of what I wanted (which came out perfectly with someone else who moved away 4 months prior, so I knew it was possible for my hair) and I left with a disaster. I was charged full price for all over color when she only colored the top 1/4 section of my hair, and the color was ONLY added to the ends which were already blonde. This left my otherwise healthy hair with extremely broken and brittle ends & the grown out roots I made the appointment to correct. When expressing my concerns to Sydney, she was not receptive AT ALL and said that there was miscommunication. She then sent a message stating that “I should find someone else who better suits me☺️” and then blocked me. I do not recommend Sydney Hill at Salon Lofts. She is unprofessional and not willing to correct or own up to her mistakes, and also extremely pricey for the work she provides. Photos online showing her work are very deceiving. Attached are photos of my hair after my appointment showing that I was charged for a service I definitely did not receive. I NEVER post bad reviews, but being taken advantage of & being blocked by a professional stylist is absurd!”

“Do your research on who you book with. I’m sure there are lots of great stylists here but this is how I left looking after a full highlight in loft 8 (three pics attached) Please note, these are all separate salons, that’s why I said do your research on Facebook/Instagram etc. It was not cheap either! I had to get a color correction from a different salon the next day (last pic is after color correction from a salon in Charlotte) I could not walk around looking like that. It was so embarrassing! I give two stars still because I like the privacy of the lofts.”

“I booked for a haircut with Jerra because she seemed to have a lot of good reviews, I don’t doubt that she’s a talented stylist but I am not happy with my appointment. Perhaps she was not having a good day, I felt like she had an attitude of not really wanting to be there. She did not introduce herself to me but instead went right into complaining about her previous client. I had to steer the conversation back to my hair and showed her some pictures of what I wanted, which she looked at briefly, but the consultation lasted a few seconds and I didn’t feel like I was truly heard. The last time a got a haircut I gave it to myself (I know it’s a bad idea but a girls gotta do what a girls gotta do) and I recognize that my hair didn’t look great, but she made me feel self conscious about the way that it looked (I’m hoping not intentionally) pointing out how uneven it was in not the most gentle way. When I left the salon I felt fine about my haircut, she had styled it and it looked like the references I showed her, but after washing it I’m realizing that it is not a very good haircut. It’s uneven and jagged, I’ve added photos showing how uneven. I will say that her prices are fair and she’s quick (although in this case I wish she had taken her time to double check her work). My overall experience was just uncomfortable and I most likely won’t be rebooking with her.”

“Jerra is AMAZING!!! From regular treatments to extentions to fixing damage to just trying something new (she also does coloring and fun cuts)... I cannot imagine my hair life without her!”